Items shipped from Kahraba.com can be returned or exchanged within 14 days of receipt of shipment and for defective products up to 30 days after your order has been delivered, for refund and exchange items should be in its original packaging and not opened.
in case an exchange or refund is requested if the buyer changes their mind then shipping fees for the return of goods will be required
Please note that Business days are from Sunday to Thursday, and do not include Weekends and Public Holidays.
How does our return policy works?
Login and go to ORDERS Then click on the order of the item(s) you wish to return.
Select the number of items you wish to return, the reason of the return and give us more details to help us identify the issue with the product.
Check your information and submit your return request.
Place the item in its original packaging, including any accessories, tags, labels.
Once we receive your returned item, we will inspect it and process your refund.
Wrong order shipping
You will receive a 100% refund for your item plus shipping fees, in the case of damaged, defective or wrongly delivered items.